Shipping Policy

At C3 Garage, we strive to process and ship your order as quickly as possible while providing accurate information and support throughout the process.

Order Processing

Most in-stock orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Some products may ship directly from our authorized distributors or manufacturers.

Shipping Times

Estimated shipping times are provided at checkout and may vary depending on product availability, carrier delays, weather conditions, or other factors beyond our control.

Special Orders & Custom Orders

Special-order and custom-order products may require extended processing times. Some items can take several weeks to complete, and in rare cases, certain custom or manufacturer-specific orders may take significantly longer.

Because lead times can vary greatly depending on the manufacturer or supplier, we strongly recommend contacting C3 Garage before placing any special or custom order. Our team will help provide the most accurate information available and discuss expected timelines before moving forward.

Backorders

Products that are ordered after receiving customer approval or notification, but are temporarily unavailable from the supplier, will be considered backordered items.

Backorder timelines are determined by the manufacturer or supplier and may change without notice. Because of this, C3 Garage cannot guarantee an exact delivery date.

By proceeding with a backordered item, the customer acknowledges and accepts that delays may occur. C3 Garage is not obligated to provide refunds due solely to supplier delays or extended backorder timelines.

We always strive to find the best possible solution for our customers. Depending on the product and circumstances, we may offer alternatives such as product exchanges, store credit, or other available solutions at our discretion.

Shipping Damage

Please inspect your order upon delivery. If your package arrives damaged, contact us within 48 hours of delivery and retain all original packaging so we can assist with the claim process.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. Any additional shipping charges resulting from incorrect or incomplete information are the customer's responsibility.

Lost or Stolen Packages

Once an order has been shipped, it becomes the responsibility of the shipping carrier. If your package is lost or marked as delivered but cannot be located, please contact the carrier first. We will assist whenever possible.

If you have any questions regarding shipping, availability, or special orders, please contact our team before placing your order.